This change prevents the creation of a PIN in Windows 10 and later version without Windows Hello for Business.Īdditionally, a user can't create a convenience PIN in Windows 10 version 1607 and later version when the following policies are both enabled, unless the device is joined to Azure Active Directory in some way:įor example, the device is either Azure AD-joined, or has the following policy enabled:Ĭomputer Configuration\Administrative Templates\Windows Components\device registration\Register domain joined computers as devices Windows Hello for Business has strong user authentication properties that are frequently and mistakenly assumed to be functioning when the Windows Hello for Business infrastructure isn't in place and when a user is using a convenience PIN. Windows 10 Version 1607 and later include new functionality that differentiates Windows Hello for Business from a convenience sign-in PIN. This issue doesn't affect Windows 10 Version 1511 and earlier. In this situation, the option to create a PIN is unavailable (appears dimmed). The PIN works until the user navigates to Settings > Accounts > Sign-in options > I forgot my PIN. When users navigate to Settings > Accounts > Sign-in options, the option to set a PIN is unavailable (appears dimmed), and therefore it can't be configured.Ī user has already configured a convenience PIN in an earlier version of Windows 10, and then upgrades to Windows 10 Version 1607 or later. Whereas users who are running Windows 10 Version 1511 or earlier can do so without a problem. Users who are running Windows 10 Version 1607 or later version of Windows 10 and who are joined to an Active Directory domain cannot create a convenience PIN. This article provides a resolution to make sure you can configure a PIN when Convenience PIN and Hello for Business policies are enabled in Windows 10.Īpplies to: Windows 10 - all editions Original KB number: 3201940 Symptoms
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